Skip to content

Each week our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s guest this week was Angela MacDonald, Deputy CEO and Second Permanent Secretary at HMRC.

Listen to Angela and Jo discuss the lessons learnt during the Covid-19 crisis and the leadership skills and traits needed during these challenging times.

The Institute of Customer Service

Back To Top
Your Cart

Your cart is empty.

No results found...