“The course has certainly made me more aware of what stops us delivering customer excellence at times, and reflect on my own position. It’s been great taking time out and implementing new service plans.”
“I found day 2 particularly useful and really benefited from the content discussed there. The assessment was different, raised the level of expectation for understanding the content and expressing that.”
– Gamma Telecoms –
“Brilliant course, would recommend to colleagues looking to enhance their customer service skills.”