“5 stars and would defiantly benefit the rest of the company that may lack in some areas of customer service.”
“Everything about the course was on point. Nothing more or less needs to be done. Also, the people who led the course were absolutely amazing. They knew how to engage everybody in the discussions and were very kind and understanding.”
– ResultsCX –
“The course was a helpful reminder of how we engage with our customers and some bad habits that we fall into with the day to day tasks within our role. It also brought to light and my ability to check in with myself and give myself some time after each appointment, which is sometimes not easy to put into practice.”
– Northampton Partnership Homes –
“Wonderfully insightful Customer Service course, with positive content, great structure and very competent facilitator. Highly recommend”