Each week our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s recent guest was Paul Jenkins, Managing Director for the UK at Cabot. Listen to Jo and Paul discuss insights on his…
Each week our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s recent guest was Dr Peter Carter, an independent health consultant and former Chief Executive and General Secretary of the Royal College…
The issue of prestige for frontline service workers - FT 6 April Want to Understand Power in the 21st Century - is critical for the UK's service economy. Customer-facing staff account for 61% of the nation's workforce. They are the very…
Each week our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s recent guest was Alastair Brass, Central Operations Director at Marks and Spencer. Listen to Jo and Alastair discuss insights on the…
Each week our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s recent guest was Neil Hargreaves, Managing Director for Northern Europe at Knauf Insulation (KINE). Watch Jo and Neil discuss ways of…
Each week our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s recent guest was Peter Markey, Chief Marketing Officer for the UK and Ireland at Boots UK. Listen to Jo and Pete…
Each week our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s recent guest was Tanya Sephton (South East Water Ltd). Watch Jo and Tanya discuss challenges in the water industry, the innovation,…
Remote and hybrid are becoming the established ways of working. How can you best manage teams so they feel connected, engaged and deliver positive outcomes which drive customer satisfaction, loyalty, and trust? Find out at our member only Building Engaged…
Each week our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s recent guest was Jacqueline Starr, CEO of the Rail Delivery Group. Watch Jo and Jacqueline discuss insights about challenges the transport…
Each week our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s recent guest was Joanna Jensen, Founder and Chairman of the UK’s number one baby and children’s toiletry brand, Childs Farm. Watch…