Broadband, phone and pay TV firms must tell customers about cheaper deals
A new watchdog ruling aims to tackle 'loyalty penalty'
Sainsburys and Asda merger blocked
Deal blocked by UK's competition watchdog over fears it would raise prices for consumers
Bank fraud victims in line for fairer treatment
A new code of conduct will help customers who have been scammed
Shoppers secretly filmed at major UK stores
Customers were allegedly filmed in order to get them to spend more
UK watchdogs need to do more to protect consumers
National Audit Office says that regulators need to prove that they are protecting customers properly
Supermarkets misleading customers over healthy food
A BBC investigation has found that supermarkets aren't playing fair when it comes to the marketing of certain products
Customers suffer after Flybmi goes bust
Collapse of the airline leaves some customers out of pocket and in limbo
Banks hit by increased customer complaints
The rate at which the Ombudsman has found in favour of customers has doubled in a year
Which? urges overhaul of consumer rights systems
The consumer group is advocating widespread change in order to protect the rights of UK customers
“No-deal” Brexit could see airline passengers lose out
Airlines have been criticised for withholding information regarding flight cancellations