In our Head to Head series, our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s recent guest was Ian Cameron, Director of Customer Service and Innovation at UK Power Networks. Listen to…
In our Head to Head series, our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s recent guest was Lesley Taylor, UK Managing Director of Cosmos Tours. Listen to Jo and Lesley discuss…
In our Head to Head series, our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s recent guest was Ailsa King, Chief Client Officer of Marsh McLennan. Listen to Jo and Ailsa discuss…
As National Customer Service Week (NCSW) draws to a close, we can safely say the response has been emphatic. Businesses celebrated their teams, teams celebrated their service heroes, and one message rang loud and clear throughout it all: the value…
In our Head to Head series, our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s recent guest was Dame Irene Hays, Owner and Chair of Hays Travel. Listen to Jo and Dame…
In our Head to Head series, our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s recent guest was Pat McDonagh, CEO of Clarity Business Travel. Listen to Jo and Pat discuss the…
In our Head to Head series, our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s recent guest was Andy Morris CEO of Cirencester Friendly Society. Listen to Jo and Andy discuss the…
In our Head to Head series, our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s recent guest was Liz Fairburn, Customer Experience Director at the Department for Work and Pensions. Listen to…
In our Head to Head series, our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s recent guest was Phil McGilvray, Managing Director Debt Services at TDX Group. Listen to Jo and Phil…
In our Head to Head series, our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s recent guest was Chris Wright, Managing Director at Nottingham Trams. Listen to Jo and David discuss leadership,…