Each week our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s guest this week was Ian Cain, Chief Executive Officer at SES Water. Watch Ian and Jo discuss how SES has been…
Each week our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s guest this week was Joanna Farrell, Assistant Director, Investigations, Fitness to Practise Directorate at the General Medical Council (GMC). Watch Joanna…
Each week our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s guest this week was Bruce Carnegie-Brown, Chairman of Lloyd's of London. Watch Bruce and Jo discuss the new leadership skills required…
Each week our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s guest this week was Jonathan Davidson, Senior Advisor at Financial Conduct Authority (FCA). Watch Jonathan and Jo discuss the key priorities…
Each week our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s guest this week was Brian Martin, Head of Customer and Conduct at Admiral Insurance. Listen to Brian and Jo discuss the…
Each week our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s guest this week was Guy Jefferson, Customer Service Director of SP Energy Networks. Watch Guy and Jo discuss challenges faced by…
Jo’s Head to Head guest this week was Carla Thomas, Business Customer Service Director, Openreach. Watch Carla and Jo discuss views on the future of work and supporting colleagues who face abuse from customers. 
Each week our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s guest this week was Peter Cross, Customer Experience Director, John Lewis. Watch Peter and Jo discuss the change in consumer behaviour…
Each week our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s guest this week was Heather Smith, Managing Director of LV= General Insurance Direct. Watch Heather and Jo discuss the trends in…
Each week our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s guest this week was Eric Leenders, Managing Director of Personal Finance at UK Finance. Watch Eric and Jo discuss how the…