Nestle launches range of luxury KitKats
Customers will be able to choose made-to-order bars available in 1,500 possible flavour combinations
Aldi continues its expansion
The discounter supermarket is set to open a host of new stores as it continues to attract customers from rival retailers
Marks & Spencer joins ranks of retailers committed to reducing single-use plastics
The high-street retailer has responded to customer concern surrounding single-use plastics by banning glitter from its 2019 Christmas cards, wrapping paper, calendar and crackers
Passengers to benefit from new easyJet route
Frequent fliers between Birmingham and Glasgow will reap the rewards after the airline announced the launch of a new service for 2020
Sainsburys launches Deliveroo scheme
Customers will be able to order hot food and selection of items through the Deliveroo app
Celebrating award-winning customer service
The 2019 Customer Satisfaction Awards recognised 16 organisations and individuals from the public, private and voluntary sectors
Starbucks launches delivery service in London
Starbucks Delivers will allow customers to order drinks to their door
Greggs vegan sausage roll proves to be a hit
The level of demand has seen the product sell out in 950 stores
A time for giving: Macmillan is top charity for satisfying customers and donors
A new report from The Institute reveals that Macmillan has secured top spot amongst UK charities, based on the experiences consumers have in their interactions with UK charities.