Customer Service News Shell Energy offers 710,000 UK homes 100% renewable electricity March 28, 2019 The Institute of Customer Service 0 Comments Oil giant takes on 'big six' suppliers Read more
Customer Service News NatWest trials fingerprint debit cards March 12, 2019 The Institute of Customer Service 0 Comments The new contactless card enables a spend of over Ā£30 Read more
Customer Service News Proposed reforms to railways ticketing system February 22, 2019 The Institute of Customer Service 0 Comments Customers stand to benefit from overhaul of train ticketing system Read more
Customer Service News TransPennine Express first UK train company to adopt WhatsApp February 14, 2019 The Institute of Customer Service 0 Comments Passengers now have additional customer service channel through which to communicate Read more
Customer Service News Starbucks launches delivery service in London January 31, 2019 The Institute of Customer Service 0 Comments Starbucks Delivers will allow customers to order drinks to their door Read more
Customer Service News Lloyds Bank to offer 100% mortgages to first time-buyers January 30, 2019 The Institute of Customer Service 0 Comments Lend a Hand' deal caters towards cash-strapped millennials who are struggling to get on the property ladder Read more
Customer Service News High street banks in drive to attract new customers January 18, 2019 The Institute of Customer Service 0 Comments Competition has led to high street banks offering increasingly generous incentives to attract prospective customers Read more
Customer Service News Greggs vegan sausage roll proves to be a hit January 15, 2019 The Institute of Customer Service 0 Comments The level of demand has seen the product sell out in 950 stores Read more
Customer Service News Cheap National Express tickets ease rail fare pain January 9, 2019 The Institute of Customer Service 0 Comments Over three million coach tickets are available to customers Read more
Customer Service News Millions would suffer in a cashless society December 21, 2018 The Institute of Customer Service 0 Comments A report has highlighted the risks of a society where bank notes and coins are no longer used Read more