The high-street retailer has responded to customer concern surrounding single-use plastics by banning glitter from its 2019 Christmas cards, wrapping paper, calendar and crackers
Retailers are responding to customer demand for cruelty-free fashion, with major high-street brands launching 'free-from' clothing and accessory lines
Frequent fliers between Birmingham and Glasgow will reap the rewards after the airline announced the launch of a new service for 2020
Customers will be able to order hot food and selection of items through the Deliveroo app
New Ofcom rules will make it quicker and easier for customers to change network
New research suggests branch visits will continue to fall in the face of app-based banking
Customers will be able to use currency through Facebook apps and more
Train companies have stepped up efforts to minimise disruption from rescheduling in light of the worst year on record for the railways
The installation of pressure pads would allow airlines to better account for fuel usage
Ā£18 million plan aims to improve services for customers