hybrid working Archives ⋆ Institute of Customer Service

Webinar: Head to Head with Nick Atkin (Yorkshire Housing)

January 30, 2023
The Institute of Customer Service

Each week our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s recent guest was Nick Atkin, CEO of Yorkshire Housing. Listen to Jo and Nick discuss leadership, employee engagement and hybrid working…

Head to Head Interview

Webinar: Head to Head with Linsey Jones (Centrica)

July 18, 2022
The Institute of Customer Service

Each week our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s recent guest was Linsey Jones, Customer Fulfilment Director at Centrica (British Gas). Listen to Jo and Linsey discuss insights on well-being…

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