CEO Blog What is Customer Service? July 29, 2014 Jo Causon 0 Comments Simply put, customer service is the sum total of what an organisation does to meet customer expectations and achieve customer satisfaction. Read more
CEO Blog Budget 2014: Focus on customer service is central to business competitiveness and growth March 21, 2014 Jo Causon 0 Comments The Chancellor George Osborne delivered his Budget Statement to Parliament this week and announced a number of measures to boost business and economic growth. Read more