Banking customers left vulnerable to fraud
A number of banks are yet to sign up to a new code of conduct that helps victims of fraud
Major power cut disrupts transport and homes
Nearly one million people disrupted by a major power outage across England and Wales
Super Break and LateRooms.com parent group enters administration
Malvern Group's collapse set to affect holiday plans of over 50,000 customers
Passengers face Heathrow disruption
Thousands of customers were affected despite planned strikes being averted
Nationwide doubles rates for two-thirds of overdraft borrowers
Other banks expected to follow suit in light of the FCA's crackdown on excessive overdraft fees
Sainsburys launches Deliveroo scheme
Customers will be able to order hot food and selection of items through the Deliveroo app
Customer satisfaction falls again in latest UKCSI
Organisations need to regain consumers' trust, according to the July Index
Fire-risk fridges and freezers still being sold to public
Consumers must be 'vigilant' and avoid these appliances, says Which?
British trains slower than global rivals
UK trains are well behind a number of European countries in terms of average speeds
Mobile customers can switch providers with one text
New Ofcom rules will make it quicker and easier for customers to change network