After five successive drops “stretching back over a period of two and half years" the time has surely come for organisations to reverse this decline and get satisfaction back on an upwards curve.
The bakery firm is partnering with Just Eat to launch the new service
The changes, which will be introduced in May, will also see cashback capped
The majority of products bought online failed compliance checks
In many cases, consumers faced with slow broadband speeds are being hindered by a lack of awareness
The sector is the fourth highest rated for customer service in the UK
The 27-day strike will cause chaos for passengers throughout December
The app-based Bó bank will provide users with a number of innovative features
Morrisons customers have been left frustrated, after some find their More loyalty points have vanished or been spent elsewhere in the UK
The planned strike for much of December will lead to travel upheaval for passengers