More than 1,400 restaurants close in year to end of June
Both household names and independents are struggling in the current climate
We need to reverse the decline in customer satisfaction levels
What started as a blip has now become a trend. For the last four consecutive periods, the overall customer satisfaction score in the UK Customer Satisfaction Index (UKCSI) has fallen.
Back to the future for retail?
Conditions are arguably as tough as they have ever been for the retail industry, with a seemingly never-ending stream of established names encountering difficulties.
Diners shunning established cuisines
The restaurant sector continues to decline, but consumers are looking away from traditional favourites
Banking customers left vulnerable to fraud
A number of banks are yet to sign up to a new code of conduct that helps victims of fraud
Mobile banking will overtake branch visits within two years
New research suggests branch visits will continue to fall in the face of app-based banking
Customers see saving rates fall
TSB joins Halifax, Nationwide and Yorkshire Building Society in cut announcement
Customers steering clear of high street due to Brexit uncertainty
Footfall at UK stores falls to its lowest point since January 2013
Consumers wary of depositing large sums with challenger banks
A survey indicates that 47% of digital-only customers keep less than Ā£1,000 in their accounts
Sainsburys and Asda merger blocked
Deal blocked by UK's competition watchdog over fears it would raise prices for consumers