Kathryn O’Brien
Customer Experience Director at TransPennine Express
Customer Experience Director at TransPennine Express
Louise Beardmore
CEO Designate at United Utilities
Working for United Utilities Group as Customer Services Director, Louise has held a number of senior positions at North West Water, Norweb Plc, Vertex and United Utilities.
Francesca Rea
Director of Customer Service & Service Delivery at NewDay
Director of Customer Service & Service Delivery at NewDay
Jamie McDonald
Executive Director of Customer Experience - Repairs & Maintenance, ForHousing
Executive Director of Customer Experience - Repairs & Maintenance at ForHousing
Jo Moran
Former Head of Transformation - Stores and Property at Marks & Spencer
Former Head of Transformation - Stores and Property at Marks & Spencer
Alison Jones
Senior Vice President Global Circular Economy, Stellantis
Senior Vice President, Global Circular Economy Business
John Barnett
Former Director of Operations at Npower Energy Services
Former Director of Operations at Npower Energy Services
Angela MacDonald
Deputy Chief Executive and Second Permanent Secretary for HM Revenue & Customs
Director General of Customer Services at HMRC