Each month, we will be featuring speakers from our previous Conferences, starting with our most recent Annual Conference 2024. These are available to Members only for a limited time. This month's video features Dame Irene Hays, Owner and Chair of Hays…
Extract from Customer Focus Magazine: Issue 29 (May/June 2020) As those who regularly attend our Annual Conference will all know, this special get together of members, plus those of the wider service industry, is a fantastic opportunity to meet new…
View our Annual Conference 2019 speakers' presentations here.
View our Annual Conference 2019 speakers' presentations here.