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Discovery Roadmap Membership Brochure 2022
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August 15, 2022
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Governance and the Role of the Customer: Balancing the needs of stakeholders
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UKCSI Automotive Sector – July 2024
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UKCSI Insurance Sector – July 2024
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UKCSI Tourism Sector - July 2024
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UKCSI Retail (Food) Sector - July 2024
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UKCSI Public Services (Local) Sector - July 2024
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UKCSI Transport Sector - July 2024
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UKCSI Banks & Building Societies Sector - July 2024
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UKCSI Telecommunications & Media Sector - July 2024
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UKCSI Sample Sector Report - January 2024
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UKCSI Sample Sector Report - July 2023
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UKCSI Sample Sector Report - January 2023
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UKCSI Sample Sector Report - July 2022
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UKCSI Sample Sector Report - January 2022
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UKCSI Sample Sector Report - July 2021
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UKCSI Sample Sector Report - July 2020
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UKCSI Sample Sector Report - January 2020
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UKCSI Sample Sector Report - January 2019
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Leading the Service Nation? Enabling business performance through customer service
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Customer service trends and predictions for 2024
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Building the Service Nation: Changing Perceptions about the Profession of Customer Service
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A Connected World? Ensuring the right blend of people and technology for customer service
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Customer Behaviours - Evolution or Watershed?
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