UKCSI Banks & Building Societies Sector – July 2021
£1,650.00
Customer satisfaction in the Banks and Building Societies sector is 78.8 (out of 100), 0.3 points lower than in July 2020 but 0.5 points higher than in January 2021.
The Banks and Building Societies sector is rated 1.4 points above the UK all-sector average and is the joint 6th highest rated sector in the UKCSI (with Tourism), just below the Insurance sector (79.0).
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Description
Drawing its data from 3,000 individual customer experiences, the latest UKCSI Banks & Building Societies Sector Report provides a strategic overview of the sector’s performance in the UK as a whole and for individual organisations within the sector.
