Customer Service Directors: A behavioural competency framework – The Summary Report (2010)
£0.00
This report defines the behavioural competencies that customer service directors need to exhibit in order to perform well. ©2010 Glowinkowski™ International Limited. Prepared by David Physick MBA, MSc and Gary Winter, Glowinkowski International Limited
Certain member levels receive a discount on this item. Take a look at our Membership options. If you are already a member, please access your member dashboard.
Description
This report defines the behavioural competencies that customer service directors need to exhibit in order to perform well. It’s based on 18 months research by Glowinkowski.
Leave a customer review
You must be logged in to post a review.
Reviews
There are no reviews yet.