Customer Focus Magazine
From: £10.00 / year
In this edition, we look at the importance of prioritising trust and mitigating risks through clear communication, effective problem resolution, and empathy to sustain credibility, resilience and influence in an ever-changing world.
In addition, this issue is accompanied by a special supplement – a heartfelt tribute to Bob Buiaroski, a cherished member of our community who recently passed away.
Our January 2025 magazine features:
- Bruce Carnegie-Brown, Chairman of Lloydās of London
- Eva Eisenschimmel, CEO DACH for Lowell
- Eric Leenders, Managing Director at UK Finance
- Lance DeLuca, Chief Operating Officer at Pension Insurance Corporation
- Ailsa King, Chief Commercial Officer at Marsh McLennan
We hope you find the latest Customer Focus Magazine an insightful and inspiring read. Should you have any questions or comments, please contact us.
Please remember to access your member dashboard to download your magazine copy.
Description
Our long-running publication aims to provide insight and inspiration to our members and subscribers. Sign up to a 12 months subscription and receive 3 magazines per year.
Member organisations, Companion, Specialist and Management individual members can access our magazine for free. Discount applies for Foundation and Professional individual members. Please remember to access your member dashboard to download your magazine copy.
Additional information
| Delivery Format | Digital, Print, Print & Digital |
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