Showing 13–22 of 22 resultsSorted by latest Sort by popularity Sort by average rating Sort by latest Sort by price: low to high Sort by price: high to low Download UK versus US: reality and myth in customer service standards in these countries (2010) £25.00 Download Skills and jobs in customer service – voluntary sector (2010) £25.00 Download Implementing Varney in local government (2009) £25.00 Download Organisational culture change (2009) £25.00 Download Lean and six sigma (2009) £25.00 Download Analysing customer complaining (2009) £25.00 Download The web experience – trends in e-service (2009) £25.00 Download Listen up! Skills that call centre employees need to be successful (2009) £25.00 Download How important is employee satisfaction to customer service? (2009) £25.00 Download Co-Creation of Value – Towards an Expanded Paradigm of Value Creation (2009) £0.00 1 2
