Showing 37–48 of 50 resultsSorted by latest Sort by popularity Sort by average rating Sort by latest Sort by price: low to high Sort by price: high to low Download Agility in Services – Capabilities for Difficult Times (2009) £500.00 Download “It’s a culture thing” The challenge of change – customer service in local government (2009) £500.00 Download World-class customer service: The what, the why, the how (2008) £500.00 Download Making it Count: customer satisfaction in the charity sector (2017) £500.00 Download ICS/TMI National Complaints Culture Survey 2006 £500.00 Download Excellence in Managing the Business-to-Business Customer Relationship (2006) £500.00 Download Service Technologies: Developing strategies (2006) £500.00 Download Customer priorities: what customers really want (2006) £500.00 Download Rewarding Customer Service: Using reward and recognition to deliver your customer service strategy (2005) £500.00 Download Delivering Service Excellence: The view from the front-line (2003) £500.00 Download Trusting the Internet: Developing an eService Strategy (2001) £500.00 Download Service Excellence = Reputation = Profit (2001) £500.00 1 2 3 4 5
