Showing 1–12 of 50 resultsSorted by latest Sort by popularity Sort by average rating Sort by latest Sort by price: low to high Sort by price: high to low Download A Cultural Shift – How to Regulate to Improve Customer Service £1,000.00 Download Leading the Service Nation? Enabling business performance through customer service £1,000.00 Download The Customer Service Dividend Revisited: How to achieve sustainable growth, profitability and productivity £1,000.00 Download Governance and the Role of the Customer: Balancing the needs of stakeholders £1,000.00 Download Building the Service Nation: Changing Perceptions about the Profession of Customer Service £600.00 Download A Connected World? Ensuring the right blend of people and technology for customer service £600.00 Download Customer Behaviours – Evolution or Watershed? £600.00 Download Work with a Purpose – Building a shared vision of the future £650.00 Download Who Do You Trust? Improving trust through customer service £600.00 Download Green Goes Mainstream? Customer service and the green agenda £500.00 Download The Procurement Partnership – Developing relationships to deliver excellent customer service though procurement £500.00 Download Are You Connected? Recruiting, developing and retaining the skills for customer service excellence £500.00 1 2 3 4 5
