Please see below a few examples of recent media coverage of The Institute. If you would like to discuss a piece with us or request a comment, please get in touch: media@icsmail.co.uk
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Watch: Jo Causon on BBC Breakfast discussing Service with Respect campaign to protect customer-facing workers from abuse
September 19, 2024
CEO Jo Causon on abuse of customer facing staff: "We (as business leaders) need to…
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