Assessor Quality Assurance and Skills Development Forum (25 Sep 2025)

The Assessor Forum is a members-only event providing you with networking opportunities, knowledge sharing and guidance of our experienced tutors.

The forum is complimentary to the members of The Institute of Customer Service and is exclusive to Accredited Assessors and Assessors who are signed off to undertake single qualifications.

The Assessor Code of Practice requires the attendance at one Assessor forum per year, hence your participation will constitute towards your Continuous Professional Development (CPD).

We organise the forum sessions online and these run twice a year.

What we provide:
• Experienced tutors guiding you through the best practice and solutions to common challenges.
• Focus on the quality of assessments.
• Learning opportunity via discussing case studies with your peers.
• Information on the standard, consistency, and quality of The Institute’s qualification assessments.
• Convenient virtual space for meeting other Assessors.
• Developing and refreshing your current knowledge making you more competitive on the job market.
• A confirmation of attendance showing your commitment to the Code of Practice.

If this forum is booked, please see our other available opportunities via The Institute’s events link.

The Assessor Code of Practice requires the attendance at one Assessor forum per year, hence your participation will constitute towards your Continuous Professional Development (CPD).