Response to Financial Reporting Council consultation on proposed revisions to the UK Corporate Governance Code
Institute of Customer Service response to the Financial Reporting Council's proposed revisions to the UK Corporate Governance Code.
Consumer Council for Water: Draft Forward Work Programme for England and Wales (2018-2021)
Institute of Customer Service response to the Consumer Council for Water's draft forward work programme.
Institute of Customer Service evidence for the Independent Review of Employment Practices in the Modern Economy
Institute of Customer Service evidence for the Independent Review of Employment Practices in the Modern Economy
BEIS consultation on the Green Paper on Corporate Governance Reform
Institute of Customer Service response to the Department for Business, Energy & Industrial Strategy's Green Paper on Corporate Governance Reform
CMA consultation on The Retail Banking Market Investigation Order 2017
Institute of Customer Service response to Competition and Markets Authority consultation on The Retail Banking Market Investigation Order 2017
BIS consultation on Tipping, Gratuities, Cover and Service Charges
Institute of Customer Service response to Department of Business, Innovation and Skills consultation on Tipping, Gratuities, Cover and Service Charges
APPG for Education Inquiry: Do schools prepare young people for their future careers?
The Institute of Customer Service's evidence to the APPG for Education Inquiry: Do schools prepare young people for their future careers?
CMS Committee inquiry on cyber security
Institute evidence to the Culture, Media and Sport Committee inquiry - Cyber security: Protection of personal data
BIS Committee digital economy inquiry
Institute evidence to the Business, Innovation and Skills Committee inquiry on the digital economy
FCA consultation on transparency in general insurance markets
Institute of Customer Service response to Financial Conduct Authority consultation CP15/41: Increasing transparency and engagement at renewal in general insurance markets