The Team, Board & Vice Presidents

Jo brings a wealth of experience from the commercial sector, enabling her to put customer service at the heart of the Boardroom agenda.

Bill is a finance professional and prior to joining The Institute he was director of finance and administration for the Chartered Management Institute.

Anne is responsible for leading the Customer Experience directorate ensuring the delivery of a world class service experience for our members

Anthony is an accomplished Senior Operations Professional with over 16 years experience in Operations, Project Management, Acquisitions, Asset Management, IT and Facilities Management.

David leads The Institute's marketing, communications, product development and public policy. He's a strategic marketer, with multisector experience.

Stefan oversees the strategy for membership development through our products and services, including: accreditation, benchmarking, training solutions, qualifications, and professional standards at the Institute.