Trusted Advisory Network Meeting – 16 May 2024

This meeting is exclusive to Trusted Advisory Network members of The Institute.  David Dagger, The Institute’s Director of Communications & Corporate Affairs,  will be hosting this 90 minute session alongside a senior leader from our TAN membership.

This meeting will focus on Equality, Diversity and Inclusion in Customer Service, and will feature a presentation from member, Openreach.

We will open the meeting for an interactive discussion and encourage all members to attend and participate, as it is a great opportunity to share ideas, network with peers, and learn from business experienced professionals across-sectors.

If there is anything in particular you would like to cover, please let us know in advance and we will add it to the discussion points.

Agenda

08.30     Welcome and objectives of session

08.40     David Dagger opens the session with a presentation

09.00     Member insights – Openreach

09.20     Interactive discussion

10.00     Summary and close

*one individual per organisation please*