Housing sector forum hosted by Gloucester City Homes- 08 February 2010
We held our first housing sector forum earlier in February, which was hosted by Gloucester City Homes.
ICS members can download presentations (login required) on using customer feedback to improve service levels from Lisa Howarth (head of customer services and community investment at GCH) and Caroline Baggaley (head of housing at Aspire Housing).

Attendees at the ICS housing sector forum hosted by Gloucester City Homes
Source: ICS